Terms of service
Terms of Service
Last updated: April 5, 2025
Welcome to Serevia (the "Site"). This website is operated by Serevia. Throughout the site, the terms “we”, “us” and “our” refer to Serevia. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). Please read them carefully.
1. Use of Our Website
You agree not to use the Site for any unlawful purpose or in violation of any local, state, federal, or international law. You must not transmit viruses, worms, or any destructive code.
2. Eligibility
You must be at least 12 years old or the age of majority in your jurisdiction to use this site or make purchases.
3. Product Information and Disclaimer
We do our best to ensure all product descriptions, prices, and availability are accurate. However, we reserve the right to correct any errors or inaccuracies and to cancel orders if any information is incorrect.
Disclaimer: Our skin creams are for cosmetic use only. We make no medical claims. Results may vary. These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a dermatologist or healthcare provider before beginning any skincare regimen.
4. Orders & Payments
- All prices are in USD unless stated otherwise.
- We reserve the right to refuse or cancel any order for any reason, including suspicion of fraud or misuse.
- Payment must be made at checkout through our approved payment providers.
5. Shipping & Delivery
Shipping times are estimated and not guaranteed. We are not responsible for delays caused by carriers or customs for international orders. Please refer to our Shipping Policy for details.
6. Returns & Refunds
Returns are accepted according to our Refund Policy. Used or opened skincare products may not be eligible for return for hygiene reasons. If you believe your item is defective, please contact us within 7 days of receiving your order.
7. Intellectual Property
All content on the Site (text, images, graphics, logos, and designs) is the property of Serevia or its licensors. You may not use, reproduce, or distribute our content without express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Serevia shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any of our products.
This includes but is not limited to skin reactions, allergic responses, or misuse of the product not in line with the instructions provided.
9. Indemnification
You agree to indemnify, defend, and hold harmless Serevia, its owners, employees, and affiliates from any claim or demand due to your breach of these Terms or your violation of any law or third-party rights.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
11. Termination
We reserve the right to terminate or suspend your access to the Site for any reason, including violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
13. Contact
If you have questions about these Terms, please contact us:
Email: support@sereviashop.com
Mailing Address: Serevia, Fresno, California