Privacy policy

Privacy Policy

Last updated: April 5, 2025

This Privacy Policy explains how Serevia (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from https://sereviashop.com (the “Site”).

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory reasons. When updated, the revised version will be posted with the new “Last updated” date.

How We Collect and Use Your Information

We collect personal data to process orders, provide services, improve customer experience, and meet legal obligations.

Information You Provide:

  • Name, billing and shipping addresses
  • Email address and phone number
  • Payment information (securely processed by third-party providers)
  • Account details, if you create one

Information Collected Automatically:

  • IP address, browser type, device info, time zone
  • Usage data (pages viewed, products clicked, session duration)

Information from Third Parties:

  • Analytics tools (e.g., Google Analytics)
  • Marketing and advertising platforms (e.g., Facebook Ads)

How We Use Your Information

  • To process and fulfill orders
  • To provide support and communicate with you
  • To personalize your shopping experience
  • To detect fraud and comply with legal requirements
  • To send promotional content (only with your consent)

Sharing Your Information

We share personal information with third parties only as needed to operate our business:

  • Payment processors
  • Shipping carriers
  • Email marketing providers (with consent)
  • Advertising networks (with tracking disabled unless consented)

We do not sell your personal data to third parties.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request correction or deletion
  • Withdraw consent for marketing
  • Complain to a data protection authority

To exercise any of these rights, please contact us at support@sereviashop.com.

Security and Retention

We use industry-standard security practices to protect your data. Your information is stored only as long as needed for the purposes outlined in this policy or as required by law.

Cookies

We use cookies to operate our Site, understand how users interact with it, and improve your experience. You can manage your cookie preferences through your browser settings.

Children’s Privacy

We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided us with personal data, please contact us to have it removed.

International Users

If you are accessing our site from outside the U.S., please be aware your information may be processed in the United States or other jurisdictions with different data protection standards.

Third-Party Services and Links

Our site may link to third-party websites or services. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@sereviashop.com
Mailing Address: Serevia, Fresno, California